Complaints, Comments and Compliments

At Family Works Fostering we strive to provide the highest standard of service to children, parents, foster carers and Local Authorities.

We encourage feedback from everyone who receives services from us. We are proud to note that over the years we have received overwhelmingly positive reactions.

Your views and feedback are important to us whether it is a compliment where we have exceeded your expectation or a complaint where we have not delivered to your expectation or a comment on a particular issue. We welcome all your views, and we will respond to you as soon as possible. We use such feedback to improve the service we deliver.